The short answer is: it is easy to forget to pay your window cleaning bill. It is a relatively small and regular payment. In the past we have had to send many reminders and on rare occasions not been paid for the work. GoCardless is a hassle free solution to this problem which removes the need for reminders and the need for customers to remember! We want to make our service as straight forward and seamless as possible, using GoCardless to take payments is a key part of our operations.
FAQ Category: Window Cleaning
How often do you carry out regular window cleaning?
He carry out regular cleans on a 4 weekly, 8 weekly or 12 weekly basis. This should be sufficient for most people and the price will depend on the frequency of cleaning. We use Gocardless to take window cleaning payments for regular customers, saving you time and removing the need for us to send reminders and chase payments!
What if I need to cancel?
Yes, you can cancel your clean if it is not possible for us to attend to clean the windows. You will not be charged, however we may charge you more for a subsequent clean if you have cancelled consecutive cleans resulting in your windows being more dirty requiring more work to get clean again.
How do you clean the windows?
We clean most windows using water fed pole (reach and wash systems) and purified water. This method, in the right hands gives unrivalled results. The main benefit of this method is that it gives the whole window including the frames a thorough clean! This is such an advantage over traditional window cleaning services!
How high can you clean windows?
We can clean windows up to about 4 storeys high using our water fed pole system.
Do you include the frames when cleaning windows?
Yes, we always thoroughly clean the frames, panes and sills. This gives a complete service and will leave the entire window area looking shiny!
Why do you charge more for first window cleans?
The reason the first window clean costs more is because it takes more time and effort to get your windows clean for the first time. A first clean can be up to double the price of a regular ‘maintenance clean’
Will window cleaning remove tough stains like hard water marks or bird droppings?
Yes, our professional window cleaning services include the removal of tough stains such as hard water marks, bird droppings, and other stubborn debris. We use the appropriate cleaning methods to ensure a thorough and safe clean for your windows.
Do you clean both the inside and outside of windows?
Yes, Go Clear offers both interior and exterior window cleaning services. We use specialised equipment and techniques to ensure your windows are spotless on both sides, leaving them clean and clear.
How often should I have my windows cleaned?
We suggest regular window cleaning is carried out between every 4 weeks and 8 weeks. This will keep your windows looking clean throughout the year. Regular cleans are recommended and are a cost effective way of making sure your windows never get too dirty.